Refund policy

If you are not happy with your purchase for any reason, please let us know immediately (within 10 days) and we will give you a full refund or supply replacements, your choice.

Currency

The prices shown on the site are in pounds sterling and as such we can only accept payment in this currency.

Delivery Charges

For orders up to £60, post and packing is £4.75.
Above £60 Free of charge.
Small packages under 1kg will be delivered by 2nd Class Royal Mail.
Above this, packages will be delivered by carrier on a 48 hour service. If packages can be left in a stated location or with a neighbour this should be stated on the form.
If you are intending to be away, please tell us so we can arrange convenient delivery dates.

Dispatch

Autumn bulbs/Spring flowering

Orders received by the 31st August will be dispatched from mid September onwards. Orders received after this date will normally be dispatched within 2 weeks.

Summer flowering bulbs

Orders received by the 31st January will be dispatched from mid February onwards. Orders received after this date will normally be dispatched within 2 weeks.

Cancellations

We are unable to accept cancellations after the 1 st February for summer bulbs and 1 st August for Autumn bulbs.

Acknowledgements

You will receive an email acknowledgement of your order as soon as the ordering process is complete.

Orders placed by credit/debit card, cheque or postal orders before the above dates will incur a 5% cancellation charge to cover administration costs.

Quality guarantee

We supply top size, quality bulbs. If, for any reason, we are unhappy with the bulbs we will not dispatch them to you.
Should any variety not be avaialble, we will send a substitution of equal or better value unless you have stated on the order form that you do not wish to reicive a substitution.

If the bulbs are not true to name or for any reason are unacceptable, we will replace them at our cost. Subsequent growth, vigour etc are not factors which we have control of, so cannot guarantee. Please do however let us know of any problems to see if we can help solve them.

Export Restrictions

We are only able to supply addresses in the UK Mainland and the Channel Islands.